How do i get rid of this messenger pop up for fixmypc.com?

I keep getting a pop up for windows... found 55 critical errors. i need to install something...i think this is a virus?

How do i get rid of this messenger pop up for fixmypc.com?
Try a online antivirus scanner and a online anti-adware/malware/spyware scanner in safe mode with network to clean up your computer BEFORE you download anything. This because the program you download can get infected.





Disable "System Restore" for Windows Me and XP, then restart your PC to clean your system restore points for viruses, spyware, adware etc.


http://www.microsoft.com/technet/communi...





Now restart in safe mode.


To get in safe mode Press "F8" upon boot up.


Select "Safe mode with Network".


Go to Start 鈥?Run - type iexplore http://www.bitdefender.com/scan8/ie.html Enter(ok).


Do a full system scan. If something is found, delete it, reboot and do the same again in safe mode with network.


When that scan does not find anything you reboot again in safe mode with network.


Go to Start 鈥?Run 鈥?type iexplore http://www.ewido.net/en/ Enter(ok).


Do a full system scan. If something is found, delete it, reboot and do the same again in safe mode with network.





**NOTE**: Do NOT do anything else with your computer when scanning. This because you can start virus/adware/spyware/malware manually.





When no one of these scanners are showing anything you can reboot back to normal mode.


Turn on "System Restore".





You need to get one antivirus program, one firewall, pop up blocker and some spyware/adware/malware removers if you don't have it.





**NOTE**: Only have one antivirus program and one firewall installed on your computer. http://service1.symantec.com/SUPPORT/nav...


"Microsoft recommends that you have only one anti-virus program installed on your computer."


Anti-adware/malware/spyware are ok to have more of.
Reply:You might want to start with an online scan.





http://housecall.trendmicro.com/





This is link to a free online scan. They have a good product. Then I would follow suit and get adaware, spybot and AVG (all free) from download.com.





http://www.download.com/Antivirus-Firewa...





Run the apps more than once in cycles.
Reply:get spy bot search and destroy it is free. get windows defender from the windows update page it is free run both
Reply:You appear to have malware.





Get adaware, spybot, windows defender. All are free.


Install them.


Run them.


re-boot in safe mode.


run them again, and run ad/remove programs.

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