Monday, May 24, 2010

When using Yahoo IM, I find that the faces start to disappear and red Xs appear in the box on the messenger?

I then have to close yahoo and restart my computer then it works for a while then sometimes the letters stop they go invisible...what is wrong here?

When using Yahoo IM, I find that the faces start to disappear and red Xs appear in the box on the messenger?
This isn't an answer, but I have had the same problem. It works for a while, and then after some use the emoticons fail to show up, and instead a box with a red X, or sometimes nothing at all. I've also noticed in on photo sharing where initially it works, then after a while it stops. I've been advised to untinstall and then reinstall. This has posed a problem too. Refer to my question, and you'll see the same thing. You may learn more there.
Reply:From Yahoo Messenger Help:


I can't see the instant messages.





Hmm, well鈥?you may have scripting disabled in your Internet Explorer.





To enable scripting:


Click the "Tools" menu on your Internet Explorer toolbar and select "Internet Options."





Click the "Security" tab.





Click the Internet (globe) icon and click the "Custom Level" button.





Scroll down to "Scripting."





Enable the following:





* Active scripting


* Allow paste operations via script


* Scripting of Java applets are all enabled





Click the OK button at the bottom of the window.





Note: Restart Yahoo! Messenger and you should start seeing text in your IM windows again.


http://help.yahoo.com/l/us/yahoo/messeng...





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If that didn't help:


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Copied and pasted from Yahoo Messenger Help:





Why do I receive an error when running Yahoo! Messenger?


Best guess? You might have a corrupt file in your Yahoo! Messenger directory. To fix the problem, you must manually delete the Messenger directory on your C: drive (default), then reinstall the Yahoo! Messenger application.





To delete the directory:





Close the Yahoo! Messenger application if you currently have it running. Make sure all instances of Internet Explorer are closed.


Go to your desktop and double-click "My Computer."


Click the "C:" drive.


Go to:


C:\Program Files\Yahoo!


Highlight the Yahoo! Messenger folder and press the Delete key on your keyboard. (All archives will be deleted if they are not copied. Please see below.)


To install:





Close all running applications except for your Internet browser.


Visit the Yahoo! Messenger home page.


Click the "Download Now" button.


To copy your complete Message Archive:





Close Yahoo! Messenger (if it is currently running).


Go to your Desktop and double-click "My Computer."


Select the "C:" drive.


Go to:


C:\Program Files\Yahoo!\Messenger\Profiles.


Your "Profiles" folder contains your complete Message Archive. Copy it to the same location on another computer if you wish to view it elsewhere.


Note: If you copy this folder to another computer, your complete Message Archive will be copied, overriding the Message Archive on the computer to which you are copying.


http://help.yahoo.com/l/us/yahoo/messeng...





For future reference, please note there is a link to Yahoo Messenger Help at the very top of your Yahoo Messenger!


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